That tells me they're crooks because they just force people to buy stuff at full price indirectly and politely. Of course Apple considers a rubber stud underneath the laptop to be worth $160 so they wouldn't offer me full trade in value of $240 and only offered $80. I needed a Mac and wanted to trade mine in which is the only reason I made the appointment. First of all the whole appointment system is stupid because they don't really care about it. I mentioned on a Google review that Apple and its employees act too big for their britches. Thank you SO MUCH!īONUS: they have a promo right now for free AirPods on qualifying purchases & yes, I qualified whoop whoop! ) JJ was truly just a pleasure to deal with & they are lucky to have him because he is amazing with his customer service. Might've been partly because I knew exactly what I wanted but JJ was amazing, nonetheless! He was super friendly, helpful, & gracious & got me well taken care of with my MacBook Pro for my son's bday gift. In less than 10 minutes I was in & out, lol. I was instantly greeted & then within seconds JJ came to assist me. I came back at 4:15 and it was much calmer. They were jammin around 2pm & I had to seek someone out to ask for help & she's politely informed me they were slammed & couldn't see me till 4:15 so I made an appointment & went to eat a late lunch. There was a gentleman at the door with a box of masks & although they don't require it, the majority of peeps were wearing them, it seemed like the right thing to do was to join them. I wanted to come in person because I work for local government & knew that I get some sort of discount (along with the military) - score & mucho appreciated! First time coming in the store as I usually do stuff online.
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December 2022
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